Refund policy

Caprise Creations

Return and Refund Policy

Thank you for shopping with Caprise Creations!

Many of our products are made to order through our print-on-demand partners.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery whenever possible.

Include your order number, a description of the problem, and photographs if available.

We will review the issue and provide an appropriate replacement, refund, or other remedy.

Returns and Exchanges

For customers in the United States, we generally do not accept change-of-mind returns or exchanges for made-to-order products unless otherwise stated.

For international customers, returns and cancellations will be handled in accordance with applicable consumer protection laws.

Some customers, including those in the European Union and United Kingdom, may have statutory cancellation rights for standard products purchased online, even when those products are printed after an order is placed.

Personalized products made to a customer's individual specifications may qualify for certain exceptions where permitted by law.

Order Cancellations

Please contact us as soon as possible if you need to cancel an order.

Once production begins, cancellation may not be possible unless required by applicable law.

Refunds

Approved refunds will generally be issued to the original payment method.

Processing times may vary depending on your payment provider.

Contact Us

For return, refund, or cancellation requests, please use the contact information provided on our website.

Nothing in this policy limits your rights under applicable consumer protection laws.

Caprise Creations

Created with Purpose. Worn with Confidence.